The moment a dispute opens on your store, ChargebackWiz assembles a bulletproof evidence packet from your order data — tracking, delivery proof, customer history — and submits it before the deadline. Pay your way: flat monthly, or pay-as-you-win.
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Sources: CNBC/Socure, LexisNexis True Cost of Fraud, Visa, Mastercard.
Every dispute is a race against a hard deadline — and most tools take a cut of your winnings.
Visa gives you 30 days, Amex just 20 — with no grace period. Miss it and the chargeback is lost by default.
Pulling tracking, delivery proof, and customer history for every dispute eats hours you don't have.
The market leaders charge 20–25% of everything you recover — even on disputes you'd have won anyway.
Three steps run automatically the moment a customer opens a dispute.
ChargebackWiz watches your store 24/7. The instant a Shopify Payments dispute opens, it's captured — deadline on the clock.
It pulls the right evidence for the dispute's reason code — tracking & delivery proof, AVS match, customer history — into a ready packet.
Review and submit in one click — or turn on auto-pilot and we submit before the deadline for you. Track every outcome.
Purpose-built for Shopify Payments merchants who want results without the complexity.
Each dispute reason code gets the evidence that actually matters — mapped and assembled for you, in seconds.
Live countdowns plus email reminders at 5, 2, and 1 days out. No dispute slips through by default.
Let ChargebackWiz submit the assembled evidence automatically before each deadline. Fully hands-free.
Open, submitted, won, lost, and total recovered — every dispute and dollar in a single view.
Installs in minutes, reads your order data directly, and lives right inside Shopify admin. No code, no exports.
Predictable flat pricing, or pay-as-you-win with no monthly fee — and a lower success rate than the 25% incumbents.
Most chargeback tools lock you into a 20–25% cut of every recovery. We give you the choice.
Fair comparison: the big % tools bundle prevention-alert networks (Verifi/Ethoca) we don't — yet. If you want the simplest way to fight disputes on your terms, that's us.
Every plan includes a 14-day free trial. Pick a predictable flat plan, or pay only when we win.
No monthly fee. We only get paid when we win — and our cut is lower than the 20–25% incumbents.
Still cheaper than Chargeflow (25%) and no per-alert fees. Success-fee percentages are illustrative — easy to tune.
All plans: unlimited team members · cancel anytime.
Questions about fighting your chargebacks? Send a message — we usually reply within a few hours.
Email us directly, or use the form — either way it reaches the team.
✉ support@chargebackwiz.comLet the Wiz assemble your evidence and hit every deadline — flat or pay-as-you-win. Start your 14-day free trial today.